Return & Refund Policy

Thank you for shopping with All in One Click. We aim to provide quality products and a smooth shopping experience. If you are not satisfied with your purchase, please review our return policy below.

1. Eligibility for Returns

Products may be eligible for return if:

The item is damaged, defective, or expired upon delivery

The wrong product was delivered

The item is missing from your order

The product quality is not as described

2. Return Request Time

Return requests must be submitted within 24 hours of delivery for groceries, food, and perishable items.

For non-perishable products, return requests must be made within 7 days of delivery.

3. Non-Returnable Items

The following items are not eligible for return unless damaged or incorrect:

Fresh fruits and vegetables

Dairy products

Meat and frozen food

Medicines and healthcare products

Opened or used products

Personal care items

Digital products / recharge services

4. Refund Process

Once your return request is approved:

Refund will be processed within 5–10 business days

Refund will be credited to the original payment method or wallet account

Cash on Delivery refunds may be processed via bank transfer or wallet credit

5. Replacement Policy

In eligible cases, we may offer:

Product replacement

Store credit

Full or partial refund

6. Cancellation Policy

Orders may be cancelled before dispatch or preparation. Once an order is out for delivery or prepared (especially food items), cancellation may not be possible.

7. Contact Us

For return or refund support, contact us:

All in One Click

Email: support@yourdomain.com

Phone: +91 6205364541