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Terms and Conditions

  • Welcome to All in One Click. By accessing or using our mobile application, website, or services, you agree to the following Terms & Conditions.
  • 1. Our Services
  • All in One Click is an online platform that enables users to order groceries, fresh vegetables, dairy products, food, sweets, and other daily essentials from local partner stores for home delivery.
  • 2. User Eligibility
  • You must be at least 18 years old, or use the platform under the supervision of a parent or legal guardian.
  • You agree to provide accurate personal and delivery information.
  • 3. Orders
  • All orders are subject to product availability.
  • We reserve the right to accept, reject, or cancel any order due to stock unavailability, pricing errors, technical issues, or suspected fraudulent activity.
  • 4. Pricing & Payments
  • Product prices may change without prior notice.
  • Payments can be made using the payment methods available in the app.
  • Refunds, where applicable, will be processed according to our Return & Refund Policy.
  • 5. Delivery
  • Delivery times are estimated and may vary depending on traffic, weather, store availability, and other operational conditions.
  • Customers are responsible for providing the correct delivery address and contact information.
  • 6. Returns & Refunds
  • Returns, replacements, and refunds are subject to our Return & Refund Policy. Requests must be made within the applicable time period mentioned in that policy.
  • 7. User Responsibilities
  • Users must not:
  • Provide false or misleading information.
  • Place fake or fraudulent orders.
  • Attempt unauthorized access to the platform.
  • Misuse the application or interfere with its normal operation.
  • Abuse delivery partners, store partners, or customer support staff.
  • 8. Product Information
  • We make every effort to provide accurate product descriptions, prices, and availability. However, errors may occasionally occur, and we reserve the right to correct them at any time.
  • 9. Limitation of Liability
  • All in One Click shall not be liable for indirect, incidental, or consequential losses arising from delays, technical issues, third-party services, or circumstances beyond our reasonable control.
  • 10. Account Suspension
  • We reserve the right to suspend or permanently terminate any account found to be violating these Terms & Conditions or applicable laws.
  • 11. Changes to These Terms
  • We may update these Terms & Conditions from time to time. The latest version will always be available in the app and on our website.